Director of Project Management Office; PMO

About Foundant

At Foundant, we build mission-critical software for the social good ecosystem — helping foundations, grantmakers, nonprofits, and community organizations streamline their work, strengthen relationships, and maximize their impact. We serve the giving community worldwide with a comprehensive suite of solutions spanning grant management, community foundation software, and giving analytics.

We're a unified company shaped by strong roots across our product portfolio, and we operate with intention and purpose. Our team of ~350 people across six countries is connected by a shared North Star: to be the trusted partner and strategic advisor to the communities we serve.

• As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.
• With office locations in Bozeman, MT, Toronto, Canada, and Dublin, Ireland, you'll be part of a globally connected team. Whether you're working remotely or from one of our office locations, you'll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.

PMO Leadership & Team Management

• Lead, coach, and develop the Project Management team — including performance management, goal setting, and career development conversations
• Build and maintain a high-performing PMO culture grounded in accountability, transparency, and continuous improvement
• Partner with the Sr. Director to recruit, onboard, and ramp up new project managers
• Scale our partnership business and oversight of partner implementation projects, ensuring consistent client experiences align with Foundant north star

• Maintain full visibility into the active SOW and enhancement portfolio of project work — tracking milestone adherence, budget performance, and project health status (Green / Amber / Red) across all engagements
• Own escalation management for Amber and Red projects; serve as the first point of escalation above the Project Managers
• Drive portfolio health reporting cadences — weekly check-ins with project managers, quarterly scorecard reviews, and executive-facing portfolio updates
• Enforce delivery standards and Project Manager accountability against the project manager Delivery Goal Framework (schedule adherence, scope and change management, client engagement, resource and budget stewardship, operational compliance, and project closure)

• Own Rocketlane and Salesforce as the source of truth for project delivery data — ensuring all project fields, resource allocations, and timesheet records are current and accurate
• Drive adoption of tooling standards across the project manager team; develop and maintain the Internal Reference Guide and associated project manager process documentation
• Use Rocketlane’s Capacity Planning, Resource Management, and Timeline tools to maintain portfolio-level visibility and inform resourcing decisions
• Partner with the Director of Implementation and Sr. Director on cross-functional capacity planning as new SOW & RFS volume enters the pipeline

• Design, implement, and iterate on project management processes and methodologies that improve project manager efficiency and delivery consistency at scale
• Lead continuous improvement initiatives — identifying patterns in escalations, scope changes, and timeline variance to strengthen delivery quality across the portfolio
• Champion Change Request discipline: ensure 100% of scope changes have an approved CR before…