RN | Triage Call Center

Primary Care Nurse

This position provides primary care to patients, including assessment, treatment, care planning, and medical care evaluation.

Our Mission:
Quality, compassionate care for all.

Our Vision:
Reimagine health care through connection, service and innovation.

Our Core Values:
Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

• Current Montana RN license or a multi state compact license with authorization to practice nursing within the state of Montana; required. BSN degree preferred.
• Minimum of two (2) years' experience in similar position within a medical setting (eg, physician office, clinic, or hospital) required.
• Possess knowledge of professional nursing theory, medical terminology and principles of professional nursing practice to administer and evaluate patient care.
• Healthcare Provider (HCP) CPR and/or BLS certification required as dictated by each practice/service line.
• Additional certifications may be required as applicable to assigned area(s).
• Understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to, HIPAA guidelines.
• Minimum of two (2) years' RN experience in a similar position within a medical setting (e.g. physician office, clinic, or hospital) required. Experience in assigned area(s) preferred.
• Knowledge of equipment, supplies, and instruments used in a medical office; simple routine clinical laboratory methods, universal blood and body fluid precautions.
• Must have knowledge of OSHA rules and regulations, established protocol for storing poisons, narcotics, acids, caustics, and flammable items; restriction imposed by various manage care carriers, various forms inherent to profession.
• Understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Possess considerable knowledge of the behavior and needs of patients.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

• Develops, implements and coordinates individualized, goal directed nursing care to patients through the use of the nursing process as appropriate for RN's as applicable to the assigned area(s).
• Maintains nursing standards of care and responds to changing workloads and patient conditions by: remaining calm, making objective assessments, prioritizing, and asking for assistance as appropriate.
• Transcribes and implements provider orders and treatments both verbal and written accurately and efficiently as noted by chart reviews and observation. Consistently problem solves issues affecting patient care.
• Exhibits a thorough practice of infection control procedures per policy and procedure as applicable to the assigned area(s).
• Identifies, verbally evaluates, and reports identified reaction changes in the stated physical and mental conditions of patients.
• Documents all encounters with patients seeking health advice according to organizational standards, while clearly demonstrating the nursing process.
• Provides individual instruction and education to patients and families concerning health and medical needs per department protocol and as applicable to assigned area(s).
• Assesses and anticipates the needs of the patient, and coordinates the necessary interventions as defined by policy, procedure and the written/verbal orders of the provider as applicable to assigned area(s).
• Consistently problem solves issues effecting patient care.
• The above essential functions are representative of major duties of positions in this job classification.…