Store Supervisor

Position

Store Supervisor – Hourly, full‑time.

Reports to:

Store Manager and/or Assistant Store Manager.

• Supervise store associates, employees, trainees, volunteers, and auxiliary staff.
• Train, evaluate, and conduct regular staff meetings.
• Ensure staff safety orientation in accordance with the Employee Handbook.
• Set and adjust pricing of merchandise based on community thrift stores.
• Process daily sales income, including cash, charge, check, and voucher transactions; prepare daily sales reports, bank deposits, and cash/check donations.
• Cover all store positions and assist during busy periods; manage shift coverage.
• Oversee opening and closing procedures.
• Arrange seasonal shopping and merchandise availability.
• Maintain and refresh store displays and floor organization.
• Apply markdown procedures and manage donated item pricing.
• Maintain safety, cleanliness, and proper functioning of vehicles and restrooms.
• Conduct monthly safety inspections and report deficiencies.
• Order supplies as needed.
• Provide courteous service to customers and manage customer complaints.
• Attend all scheduled and mandatory staff meetings.
• Perform additional tasks necessary for successful operation of the thrift store, production area, and fleet management.

• High school diploma or equivalent.
• Minimum of three years supervisory experience in a retail environment.
• Knowledge of cash controls and cashier procedures.
• Strong interpersonal and communication skills.
• Detail oriented, organized, and able to work in a fast‑paced environment.
• Customer service mindset.
• Ability to maintain confidentiality and adhere to Protecting the Mission requirements.
• Valid in‑state driver’s license and ability to pass an in‑house driving test and MVR check.
• Access to a personal vehicle (must have current auto insurance) if used for TSA time.
• Ability to operate a cash register, telephone, desktop or laptop computer.
• Ability to lift up to 35 lbs. and perform physical tasks associated with store duties.
• Must be able to operate a motor vehicle.
• Availability to work the required hours and attend mandatory meetings.

• Sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
• Grasp, push, pull objects such as files and lift up to 35 lbs.
• Operate cash register, telephone, and computer.
• Access and produce information from a computer.
• Understand and produce written information.

A generous benefit package is included with full‑time positions, including paid holidays, vacation, sick time, and medical, vision, and dental insurance. Details include:

• Medical:
  Low bi‑weekly premiums for employee‑only coverage;
  Kaiser HMO for those in a Kaiser service area;
  Anthem EPO/PPO available outside of that area.
• Dental:
  Delta Dental DHMO and DPPO.
• Life:
  Employer‑paid policy with voluntary supplemental life, short‑term and long‑term disability.
• Retirement:
  Employer‑funded Money Purchase Pension Plan with 50% vesting after five years; voluntary 403(b) option.
• Parental leave: 40 hours of paid leave for qualifying events.
• Sick leave: 12 days annually, eligible after three months of service.
• Paid vacation:
  Two weeks for non‑exempt and four weeks for exempt positions; accrues from day one and eligible after six months.
• Paid holidays: 13 designated holidays plus one floating holiday per year.

The Salvation Army is an Equal Employment Opportunity Employer. Minorities, Women, Veterans, and People with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

EEO is the law.