Stylist: Elevate Customer Experience & Personal Style

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace

• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way

• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others

• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses

• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

• Maintains Free People’s visual and operational standards while keeping the focus on the customer

• Supports the shipment process to gain awareness of product including what’s new and what’s reship

• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Requirements

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

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Soft Skills

• customer service
• team player
• positive attitude
• respectfulness
• helpfulness
• communication
• collaboration
• flexibility
• product knowledge
• personal styling