Territory Development Manager

Position Summary

The Territory Development Manager is Inter Bel Telephone Cooperative's forward-deployed growth engine for the Kalispell market, the fastest-growing segment of our service area. This role owns local subscriber growth, developer and MDU/subdivision relationships, and small-to-midsize commercial prospecting from the ground up. The ideal candidate brings genuine telecommunications industry knowledge — including wholesale/carrier relationships and hosted VoIP — combined with strong relationship-building and closing skills, so they can move deals forward independently.

This role also requires excellent attention to detail: the Territory Development Manager is responsible for documenting all sales activity in Inter Bel's CRM system and for writing service orders that hand off cleanly to operations and installation. This role partners closely with Inter Bel's Sales Engineer/Solutions Architect on the most complex technical opportunities but is expected to own the full sales cycle — including order accuracy — on standard residential, developer, and small commercial agreements.

• Self-directed and locally embedded — comfortable working independently in the field, building a local presence in Kalispell rather than operating remotely from headquarters.
• Technically and industry conversant — understands wholesale/carrier relationships, hosted VoIP, fiber vs. fixed wireless, and how bundled managed services solve a customer's problem.
• Urgency-driven — treats every unclosed opportunity as a cost, and moves quickly on developer, subdivision, and commercial leads before competitors do.
• Relationship-focused — genuinely invested in the long-term relationship with customers, developers, and the community, consistent with Inter Bel's cooperative roots.
• Skilled at deal-closing — has a proven track record of developing relationships from first conversation through signed, closed agreement.
• Detail-oriented and precise — documents everything accurately and consistently — CRM entries, contract terms, and service orders — understanding that a small error at the point of sale creates real downstream cost during installation.
• Organized and pipeline-disciplined — able to manage a multi-stage pipeline of residential, developer, and commercial opportunities simultaneously without letting any go cold or any paperwork lag.

• Own and grow Inter Bel's presence in NW Kalispell, including the existing pipeline of subdivision, MDU, and developer relationships.
• Build, negotiate, and close new residential bulk/developer and subdivision agreements from initial contact through signed contract.
• Identify, prospect, and close new small-to-midsize commercial accounts in the Kalispell market.
• Maintain and deepen relationships with local developers, property managers, chambers of commerce, and other community stakeholders.
• Serve as the primary point of contact for Kalispell-area prospects and customers throughout the sales cycle, from first contact through close and handoff to installation.
• Apply working knowledge of wholesale/carrier arrangements and hosted VoIP to structure deals accurately and identify the right solution for each customer's needs.
• Partner directly with Inter Bel's Sales Engineer/Solutions Architect on opportunities requiring custom technical design (UCaaS, SDWAN, P2P/P2MP, managed services), participating in joint sales calls.
• Accurately document all sales activity, customer interactions, and pipeline status in Inter Bel's CRM system, keeping records current and complete.
• Write clear, accurate, and complete service orders for all closed business, ensuring smooth handoff to operations and installation teams and minimizing rework or installation delays.
• Represent Inter Bel at local events, chambers of commerce, and community functions in the Kalispell area.
• Provide regular pipeline and market feedback to the Sales and Marketing Director to inform territory strategy and resourcing.
• Stay current on competitor offerings, wholesale market conditions, and technology trends specific to the Kalispell growth corridor.

• 2+ years of sales experience, with a demonstrated…