HVAC Service Technician

Work Schedule:

Monday – Friday 8:00 a.m. – 5:00 p.m. with rotating on-call weeks/weekends

• 4% company match 401k
• 100% paid health insurance for employee
• 100% paid dental insurance for employee
• 2 weeks paid time off
• Supplemental insurance available at employee expense
• 8 paid holidays per year plus your birthday

You will be responsible for the complete customer experience, ensuring 100% customer satisfaction. This will include diagnosis of customer’s HVAC equipment and providing expedient solutions including repair vs replacement discussions for equipment problems.

3+ Years Experience Preferred.

• Service, maintain, and repair heating, ventilation, air conditioning, and refrigeration systems.
• Troubleshoot and diagnose mechanical, electrical, and control system failures.
• Perform preventive maintenance checks on HVAC equipment to ensure proper operation and efficiency.
• Replace defective or worn parts such as motors, belts, fans, compressors, thermostats, and filters.
• Test system performance using specialized tools (e.g., gauges, meters, combustion analyzers).
• Adjust system controls to improve efficiency and performance.
• Ensure systems are compliant with safety, building, and environmental regulations.

• Communicate clearly with customers about system issues, required repairs, replacement and maintenance options.
• Provide accurate estimates for repair costs and timelines.
• Educate customers on system care, energy efficiency, and preventive practices.
• Maintain professionalism and a positive customer experience during service visits.

• Record service and maintenance activities in work orders or digital systems.
• Track parts usage and inventory needs.
• Provide detailed reports of diagnostic findings and completed work.
• Ensure compliance with company policies and regulatory requirements in all documentation.

• Follow OSHA, EPA, and local safety standards for handling refrigerants and equipment.
• Properly recover, recycle, and dispose of refrigerants and hazardous materials.
• Use protective equipment and safe work practices at all times.
• Stay current on changes in HVAC codes, regulations, and best practices.

• Collaborate with dispatchers, supervisors, and other technicians to complete jobs efficiently.
• Assist in training junior technicians or apprentices when needed.
• Attend ongoing training sessions to stay up to date on new HVAC technologies and tools.
• Maintain company vehicle, tools, and equipment in safe working condition.