AM Hotel Shuttle Driver​/Public Area Attendant

The shuttle driverisresponsible forsafely, professionally, and reliably transporting hotel guests to and from designated locations, ensuring a comfortable andtimelyshuttle service experience. In addition, the shuttle driver serves as a Public Space Attendant cleaning  the inside and/or outside of the hotel and grounds.

• Operate the hotel shuttle vehicle to transport guests between thehoteland local destinations.
• Maintain a clean and safe shuttle vehicle at all times. This includes washing inside and out, vacuuming, cleaning windows,dusting, etc.
• Assist guests with luggage and provide excellent customer service.
• Report any vehicle maintenance issues promptly to management.
• Maintainaccuraterecords of shuttle trips and schedules.
• Check the tires, lights, wiper fluid, and oil on a regular basis for safety purposes.
• Report any incidents or accidents to the appropriate personor authority.
• Assist passengers with special needs, including the elderly or people with disabilities.
• Serve as a Public Space Attendant cleaning  the inside and/or outside of the hotel and grounds, when notrequiredfor shuttle services (see Public Space Attendant job  description).
• Demonstrate a working knowledge of all services and facilities of the hotel, as well as the localareato effectivelyassistguests.
• Understand and applyall hotel safety and security procedures tomaintaina secure and safe environment for employees and guests.
• Ensure that guest issues, shuttle related and otherwise, are dealt with appropriately. If outside bounds of authority, promptly bring the matter to the attention of hotel management.
• Proactively look for opportunities to improve operations.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken; also, provide potential solutions to the problems noticed.
• Adhere to all traffic laws,company policy and procedures, safety procedures, Health Department, andotherregulatory requirements.
• Performsallother duties as assigned orrequested.

• Valid driver’s license with a clean driving record.
• Subject to company drug, smoking,and alcohol-free standards, and pre-hire, random,and forcause testing.
• Strong knowledge of Kalispell, MTareaand surrounding routes.
• Reading; ability to communicate effectively in English (verbal and written).
• Maintains emotional control under stress.
• Excellent customer service and communication skills. Friendly and cheerful;interacts easily with strangers.
• Ability to work flexible hours, including weekends and holidays.
• Professional appearance,demeanor, and grooming meeting company standards.
• Serves, reactsquicklyand adjusts to different guest situations.
• Accepts directions and priorities from supervisor and reliably follows-through on tasks.
• Performs job duties with a minimum of disruption to the guest.
• Cooperates with and supports others.
• Works independently with little supervision.
• Handles the physical demands of the job, including clear
  
  English speech, ability to drive shuttle; repetitive hand motions; shift work. Frequent standing, walking, and/or climbing;excellent vision and hearing;lifting and carrying up to 50 lbs.frequently during a shift; stooping, bending, kneeling, reaching, sitting forlong periodsof time,workoutside and inside.