Administrative Assistant - Interior Service

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life  believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About this role

We are recruiting for an Administrative Assistant to join the Service team at our office in Kelowna or Kamloops .

Houle's Service Division provides electrical solutions across a wide range of market sectors, working with clients to ensure predictable and safe operation of their facilities. Our teams manage all aspects of the job from estimating and tendering to financials, procurement, dispatch, and scheduling.

This role is a great opportunity to provide administrative and operational support to our Interior Service team across Kelowna, Kamloops, and Prince George. Working closely with our regional administrative team, the successful candidate will assist with day-to-day operations, customer support, work order and project administration, and general office coordination while supporting a diverse range of customers and industries throughout the Interior region.

Here's how your role will strengthen our team.

Your responsibilities

• Answer and direct incoming calls and emails
• Support service scheduling and dispatch activities
• Deliver consistent, high-quality customer service
• Complete accurate and timely data entry
• Assist with work order administration and billing
• Support project coordination and maintain documentation
• Assist with accounts payable and accounts receivable tasks
• Maintain files, certifications, and general office records
• Provide support across multiple Interior branch locations as needed

Your experience and skills

• Minimum 2+ years of administrative experience, preferably in a construction or service environment
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced setting
• Excellent communication and customer service skills
• High attention to detail with strong problem-solving ability
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience with service management software, an asset
• Able to work independently and as part of a team
• Familiarity with electrical industry terms, an asset

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work , recognized Best Workplaces for Women , and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

• We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
• Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
• Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
• We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
• We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
• A safe space for everyone – We…