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Job Description & How to Apply Below
Job Title:
Receptionist/Sales Assistant/ Warranty Specialist
Pay: CA $19.00-CA $21.00 per hour
Main Purpose of the Job: To represent Eagle Homes in a professional and competent manner while assisting & greeting customers, supporting staff with administrative duties, administering warranty, sales assisting, and completing daily tasks.
Reports to:
General Manager & Sales Manager/Process Manager
Direct Reports: Liaison to Contractors
Duties and Responsibilities
Be an ambassador for Eagle Homes
Create & maintain a welcoming experience for client
Direct calls & handle messages promptly
Act as liaison with clients, contractors & factory regarding warranty, following up with customers to ensure satisfaction
Process & submit walk throughs, warranty cards, work orders, corresponding photos & Champion Reward points to factory
Coordinate contractors, permits, etc.
Open and close when required
Prepare & update client files, both paper and in our CRM
Bookkeeping duties, handling cash, issuing refunds; bank/permit/miscellaneous trips to town & reconciling A/P & A/R
Maintain outlook, telephone lines, printers and office equipment
Maintain appearance and cleanliness of the bathroom, kitchen, office & show homes, and take the initiative to clean without instruction on a daily basis
Prepare home feature sheets, brochures & Internet ads
Maintain and order office supplies
Salt & shovel stairs of offices and show homes during the winter months; take out garbage and handle recycling, go to the bank and notary's/lawyer's, shred, etc.
Track leads through Excel
Update setup sheets
Request legals for clients and review them with the Sales Manager
Ensure TV ads are running at the office
Weed the weeds around the sales lot
Ensure the homes are locked prior to leaving
Assist Home Consultants with sales administration, contract preparation, and transaction coordination throughout the sales process
Qualifications
Being a ‘people’ person, with the ability to diffuse a heated conversation with friendly demeanor
Ability to multitask & work in fast paced environment
Ability to troubleshoot computer, telephone, printer, interac etc. problems with minimal supervision
Familiar with posting in social media, e.g., Facebook & Instagram
Competent with Excel, Word & use a number pad
Comfortable with cleaning
Enthusiasm to learn tasks & be challenged to move to new opportunities
Working Conditions
This is an office job that requires familiarity with a multi-line telephone, printer, scanner, server, interac machine & computer.
Job Type
Full-time
Benefits
Dental care
Extended health care
Flexible language requirement
French not required
Schedule
Monday to Friday
Weekends as needed
Work Location
In person
Apply Via Email
Please send your cover letter and resume to
#J-18808-Ljbffr
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