Switchboard Cashier Registraton & Health Records Clerk

Position Summary

Nicola Valley Health Centre has an exciting opportunity for a Casual Switchboard, Cashier, Registration & Health Records Clerk to join our dedicated team in Merritt, B.C.

If you thrive in a fast-paced environment, enjoy helping people, and take pride in keeping healthcare operations running smoothly, this could be the perfect role for you. Be the welcoming first point of contact for patients while supporting essential administrative services that contribute to exceptional care.

Shift times, rotating days: 07:30 to 12:00, 08:00 to 12:00, 10:00 to 14:00, 08:00 to 16:00

Days off: rotating

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

This position performs a variety of clerical duties with operating the switchboard, patient registration, health records, cashier functions and maintaining supplies, such as:

• Operates switchboard and public address system and other paging device systems;
• Receives and directs patients and visitors;
• Health records – pull and assemble charts/files, identify and process corrections, receive and process requests for release of information, review completed charts for accuracy, maintain statistics and health record tracking systems;
• Responds to and monitors hospital alarms and emergency codes;
• Maintains physician on-call/vacation lists and other hospital staff;
• Patient registration;
• Cashier duties - receiving payments; recording payments in cash journals and/or summary sheets; and issuing change and receipts;
• Maintains supply inventory by ordering stock and non-stock items for acute and residential care;
• Receives, checks and deposits patient valuables for safekeeping;
• Clerical duties - typing, compiling and distributing various documents/lists/schedules, completing data entry for pre-admissions, admissions, discharges, and transfers, opening and redirecting incoming mail, and maintaining filing systems.

• Grade twelve
• One (1) year of recent, related experience or an equivalent combination of education, training and experience.
• Completion of a Typing Test 45 wpm or greater, dated within the past 48 months and must be issued from a valid institution only. (non-supervised tests not accepted)