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Personal Insurance Operations Manager

Job in Kamloops, BC, Canada
Listing for: 019986 Hub International Canada West ULC (Canada West)
Full Time position
Listed on 2026-06-14
Job specializations:
  • Business
    Operations Manager
  • IT/Tech
Job Description & How to Apply Below
Position: Personal Insurance Operations Manager Role
Step into a leadership role as the Personal Insurance Operations Manager at HUB International. Lead process enhancements and technological advancements to drive results.

In this pivotal position, you will manage daily operations in the Personal Insurance division, where experience in brokerage and a proactive mindset toward automation are crucial. Collaborate extensively with internal partners and carrier teams to ensure seamless operations and effective communication. Your strong background in analytics and problem-solving will help improve service delivery significantly.

Key Responsibilities:

• Maintain operational workflows for accuracy and efficiency

Lead initiatives focused on process improvements

• Collaborate with BI teams on operational analytics

• Serve as a liaison for carrier documentation

• Monitor and report operational performance metrics

Requirements:

• 5+ years in personal insurance operations

• Proficient in Applied EPIC and Microsoft 365

• Advanced analytical skills for process improvement

• Knowledge of BI and dashboard development

Strong communication skills with technical acumen

Shape the future of operations through innovation, collaboration, and efficiency in this influential leadership role.
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