Automotive Repair Planner

Elevate your career at Craftsman Collision as a Repair Planner located in Kamloops, BC. Drive improvement in customer service and vehicle processing while leading quality control efforts.

This role is focused on managing repair estimations and customer interactions effectively. You will play a key role in daily operations and ensure compliance with key industry standards. Your ability to communicate effectively with customers and team members will be essential in meeting shop objectives.

Key Responsibilities:

• Oversee daily operations ensuring stakeholder goals are met

• Engage in customer service during vehicle interactions

• Facilitate parts ordering based on accurate repair plans

• Contribute to production meetings and quality assessments

• Ensure adherence to safety protocols and regulations

Requirements:

• Minimum of 1.5 years in sales or customer service

• Preferred degree or diploma in a related field

• Proficient in Mitchell Estimating and similar tools

• Strong problem-solving and critical thinking skills

• Must hold a valid clean class 5 driver's license

Utilize your expertise in customer service and automotive management as a Repair Planner at Craftsman Collision.
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