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Service Coordinator
Kamloops, BC | Everguard Fire and Safety
Are you an organized, solutions-driven professional who thrives in a fast-paced environment where service, scheduling, and customer experience come together?
At Everguard, we’re looking for a proactive Service Coordinator who enjoys coordinating field service operations, supporting technicians, and ensuring exceptional service delivery—while contributing to meaningful work in fire and life safety.
Why Join Everguard?
Make an Impact – Support fire safety solutions that protect people, property, and communities across Kamloops and the Interior region every day.
Collaborative Team Environment – Work alongside experienced technicians, operations leaders, and a supportive branch team.
Professional Development – Build your career in a high-demand, essential services industry with opportunities to expand your skills in service coordination, operations, and client management.
Work-Life Balance – Enjoy the lifestyle Kamloops offers, with shorter commutes, access to nature, and a strong local community.
Benefits That Work for You – Competitive compensation, comprehensive health, dental, vision, life & disability coverage, and employer-matched RRSP.
What You’ll Do Coordinate and maintain schedules for field service technicians
Create and manage customer work orders, ensuring service requirements are completed on time
Communicate effectively with technicians to support service delivery and resolve issues
Assist technicians with customer requests, inspections, and service coordination
Prepare quotes and process invoices for service work
Produce fire inspection reports and compliance certificates
Maintain accurate client, product, and service data in ERP systems
Provide responsive, professional customer service to both internal and external stakeholders
Support inventory management, including warehouse and truck stock replenishment
Ensure administrative processes and recordkeeping are completed accurately and efficiently
Demonstrate safety leadership by following company HSE policies and best practices
What We Offer Competitive base salary
Professional growth and advancement
Ongoing training and development in a technical service environment
A supportive, team-oriented workplace culture
What You Bring Minimum 2+ years of experience in a fast-paced service, coordination, or administrative role
Experience in industrial, construction, or technical service environments is an asset
Scheduling or dispatching experience is considered a strong advantage
Strong organizational skills with high attention to detail
Excellent communication and customer service abilities
Ability to manage competing priorities and adapt in a dynamic environment
Self-motivated, collaborative, and solution-oriented mindset
Comfortable learning and using ERP and other technology systems
Equivalent combinations of education and experience will be considered
Successful candidates will be required to provide a current Certificate of Conduct
Protecting What Matters. Growing Together.
Every role here contributes to a greater mission—protecting lives, supporting communities, and delivering solutions our clients can depend on.
If you’re ready to combine your coordination skills to a role where your work truly matters - and build a long-term career in a stable, growing industry - we want to hear from you.
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