Guest Experience Agent, Golden Skybridge

Guest Experience Agent, Golden Skybridge

Join to apply for the Guest Experience Agent, Golden Skybridge role at Pursuit Collection.

At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This role is posted as part of our seasonal hiring for Spring/Summer 2026; it will be a full‑time seasonal role.

• Assisting with ticket sales, combo packages, questions, directions, and guidance in visiting our sister attractions and the Canadian Rockies
• Using a computerized ticketing system to issue and process guest tickets
• Handling cash and credit transactions
• Validating tickets prior to boarding
• Performing crowd management
• Soliciting guest feedback

• A high level of customer service is paramount, along with attaining a high level of knowledge of the Golden Skybridge, the attraction and surroundings, and the unique features and habitat of the area
• A high level of customer service and experience in guest services, or similar
• Attention to detail and good communication and listening skills with local and international guests and staff
• Second language skills highly advantageous
• Solid knowledge of the products and services available in Golden and its surroundings
• Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast‑paced and busy conditions
• Work in a fast‑paced environment and overcome guest objections
• Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting and working outdoors
• To honor our commitment to be “Always Honest,” all employees must consent to a criminal record check

The starting wage for this role is $18.50/hour.

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; our team members are thoughtfully united by their unique power to inspire and invigorate. Our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU, and as a member of the S&P Small Cap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

Our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Location:

Field, British Columbia, Canada

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Sales and Business Development

Industry: Hospitality