Experience Specialist, Hospitality ​/ Hotel ​/ Catering

Position: Gravity Haus Experience Specialist Role
Location: Revelstoke

Join Gravity Haus as an Experience Specialist and redefine modern hospitality. Focus on guest interactions while supporting food and beverage operations as an essential team member.

Ideal candidates will possess a minimum of one year of experience in hospitality. This guest-centric role emphasizes welcoming guests, managing reservations, and fostering community. You'll also coordinate with various teams to ensure high service standards and memorable visit experiences.

Key Responsibilities:

• Greet guests with genuine hospitality and enthusiasm

• Handle check-ins, check-outs, and reservations accurately

• Communicate with guests to manage requests

• Create memorable “Member for a Day” experiences

• Collaborate with staff to ensure guest readiness

Requirements:

• At least 1 year of relevant hospitality experience

• Excellent communication skills, both verbal and written

• High attention to detail and strong organizational prowess

• Ability to perform in a busy guest-facing role

• Enthusiasm for sustainability and outdoor activities

Enhance the guest journey at Gravity Haus through your commitment to exceptional service and community building.
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