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Guest Service Supervisor At Sandman Hotel Revelstoke
Job Description & How to Apply Below
Overview
Elevate guest experiences as a Guest Service Supervisor with Sandman Hotel Group. This role focuses on team leadership, conflict resolution, and ensuring luxury service standards. As a Guest Service Supervisor, you will leverage your robust leadership and customer service skills to oversee front desk operations.
Key Responsibilities- Conduct training for Guest Service Agents and Night Audit staff
- Supervise front desk operations throughout your shifts
- Provide ongoing support and guidance to team members
- Manage front office supply inventory efficiently
- Handle and resolve guest concerns promptly and professionally
- Robust leadership and team management skills
- Excellent customer service and conflict resolution abilities
- Knowledge of cashiering procedures and hotel systems
- Adaptable availability for evenings, weekends, and holidays
- Commitment to high-quality guest experiences
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