Hotel Front Desk Supervisor

Position: Hotel Front Desk Supervisor Needed
Location: Golden

Rondo Motel is hiring a Front Desk Supervisor in Golden, BC. This permanent, full-time role emphasizes staff leadership and guest satisfaction in a vibrant hotel atmosphere.

The ideal candidate will supervise a small team while ensuring seamless front desk operations. With 2-3 years of relevant experience in hotel/motel management, you will coordinate tasks, create work schedules, and report on operations. Proficiency in MS Outlook and strong communication skills are essential for success.

Key Responsibilities:

• Supervise and coordinate activities of the front desk team

• Develop and implement work schedules and procedures

• Perform essential front desk tasks and responsibilities

• Generate reports to assess team productivity

• Resolve guest issues and recommend service enhancements

Requirements:

• 2-3 years experience in hotel management

• Relevant college education in hotel services or tourism

• Must be fluent in English; knowledge of Chinese is preferred

• Ability to communicate effectively under pressure

• Organized and detail-oriented approach to tasks

Lead the front desk at Rondo Motel, enhancing guest experiences through effective supervision.
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