RMR Winter Snow School - Front Desk Agent

RMR Winter 26/27 Snow School - Front Desk Agent

Revelstoke Mountain Resort, 2950 Camozzi Road, Revelstoke, British Columbia, Canada

Posted Thursday, June 25, 2026 at 7:00 AM

Revelstoke Snow School seeks to recruit and retain experienced, attentive, and enthusiastic employees to represent the Snow School as the first point of contact with guests booking lessons. Desk Agents assist with booking lessons, assigning instructors, and various administrative duties. They are also expected to market the products, services, programs, benefits and qualities of Revelstoke Mountain Resort and Selkirk Tangiers Heli Skiing to guests.

• Answer guest inquiries and complaints in a professional manner
• Promote and book Snow School product sales
• Assist with assigning lessons in RTP
• Complete daily cash outs and reconciliations in RTP
• Assist guests with issues
• Provide guests with general resort and town information
• Assist management with administrative duties
• Assist other departments when requested
• General cleaning duties
• Other duties as required

Requirements:
Only applications that meet the following requirements will be considered.

• Work eligibility in Canada – can provide work permit and SIN documentation
• One season experience in a ski industry and/or in sales, guest relations position
• Excellent communication, customer service, and sales skills
• Impeccable attention to detail and excellent organization skills
• Cash handling experience
• MS Office, email management and scheduling/database software experience
• RTP experience is an asset
• Ability to operate independently and integrate within a large team
• Demonstrated organization and detail focused skills
• Fluency in English, second languages are an asset

• Free Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

At Northland Properties, we are committed to building a network of talented professionals who can help provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields.