Guest Service Agent at Sandman Hotel

Location: Revelstoke

Enhance your hospitality career with Northland Properties as a Guest Service Agent at Sandman Hotel, Revelstoke. Deliver exceptional front desk service and create memorable experiences for guests in a dynamic environment.

We are looking for a proactive Guest Service Agent to join our Revelstoke team. This role involves strong customer relations, conflict resolution, and effective communication to enhance guest satisfaction. With competitive compensation and unique perks like access to Revelstoke Mountain Resort, this position offers a solid foundation for personal and professional growth.

Key Responsibilities:

• Provide warm and welcoming service at the front desk

• Check guests in and out efficiently

• Respond to inquiries from guests via phone and email

• Book reservations and manage guest accounts

• Ensure the front desk area is clean and organized

Requirements:

• One year of hotel front desk experience preferred

• Knowledge of Opera/Opera Cloud systems

• Excellent conflict resolution and negotiation skills

• Strong time-management abilities

• High adaptability to changing priorities

Become the hospitality ambassador at Sandman Hotel, ensuring exceptional guest experiences while enjoying great perks and advancement opportunities.
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