Front Desk Manager at Hotel in Golden

Location: Golden

Join a premier hotel in Golden, BC, as a Front Desk Manager. Oversee front desk operations and staff while ensuring elevated guest experiences in a full-time, on-site role.

This permanent position requires 2-3 years of experience in hotel management. The Front Desk Manager will implement policies, supervise staff, and enhance the customer service experience. You will also be responsible for budget management, staff recruitment, and training, ensuring all operational aspects align with the hotel's goals.

Key Responsibilities:

• Develop policies for daily hotel operations

• Recruit and hire front desk staff

• Conduct training sessions and performance reviews

• Manage client negotiations for facilities usage

• Address guest complaints and provide solutions

Requirements:

• 2-3 years of relevant hotel management experience

• College diploma in a related field

• Strong leadership and interpersonal skills

• Ability to work early mornings, evenings, and weekends

• Proficiency in English for diverse clientele

Elevate hotel operations and guest satisfaction as Front Desk Manager in Golden, BC.
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