Inntown Inn Hotel Manager Position

Location: Merritt

Shape the guest experience as a Hotel Manager at Inntown Inn & Suites in Merritt, BC. Oversee daily operations while ensuring exceptional client service and facility management.

This full-time role requires a college education or equivalent, along with 2 to 3 years of experience. You will develop policies, supervise staff, and manage budgets while addressing customer complaints. Flexibility, strong communication, and interpersonal skills are essential for success in this position.

Key Responsibilities:

• Develop and enforce operational policies and procedures

• Supervise and support hotel staff performance

• Prepare and monitor hotel budgets and expenses

• Address customer inquiries and complaints effectively

• Establish and manage staff work schedules

Requirements:

• College diploma or equivalent experience

• Minimum 2 years of supervisory experience

• Strong verbal and written communication skills

• Client-focused with flexibility in scheduling

• Ability to manage multiple tasks in a dynamic environment

Lead the Inntown Inn team in delivering outstanding service and efficient hotel operations.
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