Sutton- Winter - Bell Person

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

• Valid Class 5 BC Driver’s License with a clean driver’s abstract (preferred)
• Ability to operate a standard transmission vehicle (preferred)
• Must be eligible to work in Canada - can provide SIN documentation
• Strong customer service experience
• Good working knowledge of hospitality industry principles, methods, practices, and techniques
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
• Able to effectively communicate both verbally and in writing.
• Ability to stand for long periods, walk frequently and lift/ push heavy luggage

• Assist with guest arrival and departures including transportation of guest luggage, equipment & belongings.
• Greet and communicate with all guests, providing personalized service in a professional manner.
• Be knowledgeable of community and/or resort attractions and events.
• Work closely and professionally with various departments.
• Maintain a clean and organized work environment.
• Ensure public spaces are well presented.
• Respond to guest inquiries, requests & complaints in a prompt & courteous manner.
• Assist other operating departments & teams as required.
• Effectively and professionally communicate with guests via phone, in person and in writing.
• Delivering items to guest rooms and attending to requests.
• Perform all other duties as assigned or needed.

• Rewards & Recognition
• Team rates from $59 per night, Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities
  - Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program