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Job Description & How to Apply Below
Location: Revelstoke
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Requirements
Valid Class 5 BC Driver’s License with a clean driver’s abstract (preferred)
Ability to operate a standard transmission vehicle (preferred)
Must be eligible to work in Canada - can provide SIN documentation
Strong customer service experience
Good working knowledge of hospitality industry principles, methods, practices, and techniques
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
Able to effectively communicate both verbally and in writing.
Ability to stand for long periods, walk frequently and lift/ push heavy luggage
Job Duties
Assist with guest arrival and departures including transportation of guest luggage, equipment & belongings.
Greet and communicate with all guests, providing personalized service in a professional manner.
Be knowledgeable of community and/or resort attractions and events.
Work closely and professionally with various departments.
Maintain a clean and organized work environment.
Ensure public spaces are well presented.
Respond to guest inquiries, requests & complaints in a prompt & courteous manner.
Assist other operating departments & teams as required.
Effectively and professionally communicate with guests via phone, in person and in writing.
Delivering items to guest rooms and attending to requests.
Perform all other duties as assigned or needed.
Job Benefits
Rewards & Recognition
Team rates from $59 per night, Family & Friends rates too!
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities
- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program
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