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Job Description & How to Apply Below
Eleven is a global hospitality and adventure company operating ski programs in Canada, the USA, France, Iceland, and Chile. Eleven Revelstoke Lodge, located in the heart of downtown Revelstoke, BC, is also home to the Quartermaster Eatery and Kingfisher Heli-Skiing. We offer exceptional lodging, fine dining, and private small group heli-skiing in the Monashee and Selkirk Mountains. Eleven maintains the strongest commitments to operational safety, staff development, and providing best-in-class guest experiences on a global scale.
Position Summary
Eleven Revelstoke Lodge Heli Skiing seeks passionate, professional Guides to join our team. This role requires an aspirant Ski or Mountain Guide with growing technical and exceptional interpersonal skills. The ideal candidate possesses at least three years of mechanized ski-guiding experience. Eleven is committed to creating an inclusive environment where all team members can thrive and contribute to our mission of delivering world-class mountain experiences.
This is a full-time, seasonal position earning a daily wage between $375 and $475 plus gratuity, depending on experience, qualifications, and services offered.
Position Purpose
The Guide supports daily operational oversight of a single heli-ski group. This includes active participation in AM and PM meetings, pre-flight logistical preparation, field management of the heli-ski group, and post-trip coordination with the hospitality team. Guides are accountable for risk management, guest satisfaction, and support of other guides and staff involved in heli-ski operations.
Leadership and Operations
Support daily operational oversight of a heli-ski group
Active participation morning and evening team meetings
Support pre-flight logistical preparation and post-trip coordination
Mentored Lead Guiding under the supervision of a Lead Guide
Leadership and mentoring of junior staff
Collaborate with aviation teams on operational decisions
Coordinate with hospitality teams to ensure seamless guest experiences
Safety and Risk Management
Collaborate with Lead Guides to support risk management of heli-ski operations
Conduct helicopter and avalanche safety briefings.
Maintain situational and operational awareness
Support emergent and non-emergent incidents, including avalanche, medical, and technical rescue scenarios. Manage the incident until a senior guide can assume
command.
Ensure compliance with internal protocols, Heli Cat Canada (HCC) guidelines, and relevant guiding scopes of practice
Guest Experience and Communication
Plan and deliver exceptional guest experiences
Maintain proactive communication with guests and guide teams
Monitor all radio and electronic communications
Provide real-time and daily reporting
Media documentation as circumstances permit
Support of alternative activities as needed
Documentation and Administration
Collect and record daily weather, snowpack, and avalanche observations
Support daily record-keeping and operational documentation
Maintain detailed knowledge of rescue and fueling resources
Training and Development
Participate in pre-season and ongoing training initiatives
Complete all annual training checkoffs
Contribute to operational SOP development and revision
Contribute to team knowledge sharing and best practices
Qualifications
Certifications and Training
ACMG Assistant Ski Guide, CSGA Level 2, or equivalent
CAA Avalanche Operations Level 1 or equivalent
Current 80-hour first aid certificate
Experience and Skills
Minimum of 5 years of mechanized ski guiding experience
Weather and avalanche forecasting skills commensurate with the relevant Scope of Practice
Risk management skills commensurate with the relevant Scope of Practice
Strong organizational, communication, and computer skills
Special
Position Requirements
Strong work ethic, teamwork, and dynamic decision-making skills
High-level self and social awareness
Guiding in complex avalanche terrain
Helicopter operations
Rescue operations
Preferences
Professional avalanche forecasting and/or mitigation experience
Geographically diverse work experience
Experience working with high-end clientele
Revelstoke residency from November through April
Work Requirements
Canadian citizenship, permanent residency, or work visa
Ability to work all day in extreme winter weather environments
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