Restoration Branch Manager

WINMAR Kamloops is looking for an experienced Restoration Branch Manager to lead our Kamloops operations and help continue building our presence in the local restoration market.

This is a hands‑on leadership role best suited to someone who already understands how a property restoration business operates day to day — including emergency response, insurance-driven losses, mitigation, and reconstruction. You should be comfortable stepping into a fast-moving environment, leading a team, and keeping both jobs and people on track.

In this role, you’ll oversee branch operations, support and lead staff, maintain strong relationships with insurance partners and referral sources, and help ensure projects are completed safely, efficiently, and to a high standard. You’ll also play a key role in supporting business development and branch growth in the Kamloops market.

You’ll be working closely with ownership, our Kamloops team, the WINMAR franchise network, and our centralized administration office in Kelowna. While day‑to‑day operations sit locally in Kamloops, accounting, payroll, HR, and reporting are handled through Kelowna — so clear communication and follow‑through are important.

We’re looking for someone who takes ownership of outcomes, stays organized under pressure, and knows how to keep restoration jobs moving from start to finish while maintaining strong client and insurer relationships.

• Leading the day‑to‑day operations of the Kamloops restoration branch
• Managing staff, subcontractors, equipment, and active projects
• Overseeing jobs from emergency response through to completion
• Monitoring job progress, budgets, and customer satisfaction
• Ensuring work meets industry standards, insurer expectations, and company procedures
• Supporting team development, hiring, onboarding, and performance management
• Maintaining relationships with insurance adjusters, brokers, property managers, and commercial clients
• Supporting business development and helping grow the branch locally
• Monitoring job costing, branch performance, and profitability
• Coordinating with Kelowna administration for accounting, payroll, HR, and reporting

• Experience in the property restoration industry is required (fire, flood, mould, wind, or similar insurance restoration work)
• Previous leadership or management experience in restoration or construction
• Strong understanding of the insurance restoration process from start to finish
• Comfortable working with insurance partners, clients, and field teams
• Strong organizational skills and ability to manage multiple active jobs
• Experience with job costing, budgets, and operational oversight is an asset
• Valid Class 5 driver’s licence