Manager Operations Field Services

Position: Manager Operations for Field Services
Join Brandt as the Field Service Operations Manager in British Columbia, where leadership meets strategic service enhancements. Propel profitability and mentor service teams effectively.

The Field Service Operations Manager role at Brandt focuses on supporting and leading customer-facing service functions. Collaborating closely with Service Managers, you will establish clear objectives aimed at improving efficiency and profitability. This position requires strong auditing capabilities and a commitment to enhancing customer satisfaction metrics across all service departments.

Key Responsibilities:

• Collaborate to establish objectives that improve service profitability

• Identify key performance metrics and gaps in service efficiency

• Monitor and implement effectiveness measures for service operations

• Conduct audits to ensure compliance with company regulations

• Utilize Lean principles to minimize waste in workflows

Requirements:

• 6-10 years as a Service Manager for heavy equipment dealers

• Strong leadership skills with a customer-focused approach

• Proficiency in Microsoft Office

• Skilled in developing effective business plans

• Relevant post-secondary education preferred

Lead Brandt's service initiatives with structured strategy and impactful mentorship.
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