Service Manager/Supervisor
Job in
Kamloops, BC, Canada
Listing for:
WAJAX
Full Time
position
Listed on 2026-06-23
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 71 CAD Hourly
CAD
71.00
HOUR
Job Description & How to Apply Below
The Opportunity
Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date, ensuring consistent application and administration of the company’s parts, service, and warranty programs.
The Role
Responsible for day-to-day support of the business of Service & Sales for Rotating Equipment and Hydraulics for all our customersExecute initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and parts operations at the branchIdentify issues and work with branch co-workers to resolve them in a timely mannerProvide training and support for all Service technicians and supervisorsManage branch personnel performance, safety, training, and customer serviceWork with customers, suppliers, and co-workers to fulfill service orders and inquiries with service and cost expectationsManage workflow, scheduling, and monitoring of work order statusAbility to work in a high paced environment with strong time management skillsAbility to multitask effectivelyThe Candidate
Education:
Journeyman Heavy Equipment Technician, Millwright, or similar certification an asset.Work Experience:
5 years min related experience in a management in service of rotating equipment, parts, supply chain or product support operations.Knowledge:
Experience working with budgets, analyzing budgets, and developing targets.Proficiency:
Microsoft Office, including Outlook, Excel, Word, and Power Point Effective communication skills, oral and written with the ability to communicate persuasively; provide necessary information to direct reports to enable them to do their work efficiently.Compensation:
Salary range: $71,.Annual Incentive Bonus PackageVehicle AllowanceCompany mobile deviceWajax Employee perks and promotions on goods and servicesThe Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.
People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.Wajax led e-learning, and product training through industry leading manufacturers.Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.Recognition program where points are earned for merchandise or gift certificates, plus cash awards.Company matched pension planAward-Winning Health and Wellness ProgramBy working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
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