Program Manager

Active Care Youth and Adults Services
Kamloops, BC, CAN

• Pay or shift range: $72,841.60 CAD to $85,696 CAD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required :
  No

Position Title: Program Manager
Status: Excluded, Permanent, Full-Time
Reports to
:
Program Director
Pay Grid: $72,841.60 - $85,696.00

Active Care Youth and Adult Services:

Active Care Youth and Adult Services (ACYAS) is a progressive, innovative organization operating residential resources for youth, and adults in British Columbia. It is our mandate to provide innovative, trauma-informed support services of exceptional quality and to do so in the context of a home environment.

Position Overview:

We are seeking a dedicated and experienced Program Manager
. Reporting to the Director, a Program Manager is responsible for managing all aspects of youth and/or adult resource homes. Ensuring a trauma informed and person centered approach with both persons served and employees. As a key member of the leadership team the Program Manager oversees all aspects of the individual resource homes, youth and/or adult services including communication with their natural and paid supports and engagement with MCFD or CLBC.

In addition, ensuring compliance with CARF standards, funder and company policies & procedures and licensing standards. This position with ACYAS encompasses the responsibility of transporting the person served to appointments, activities, or other crucial commitments. Due to this core duty, a valid class 5 British Columbia driver's license is a requirement of employment for this position.

• Develop a positive relationship with youth and/or adults and their natural support network and other stakeholders
• Conducts assessments, develops guidelines of care with person served goals, and facilitates transition and exit plans
• Revises individualized guidelines of care and program activities to enhance youth and/or adult skills to provide opportunities for person-served to move into an alternative living situation (i.e., group care, semi-independence, foster care and/or home share)
• Liaisons with youth and/or adults care team ensuring regularly scheduled meetings are attended.
• Advise and/or recommend to Program Directors when youth and/or adult may require restrictive practices as part of their safety plan – ensures that all restrictive practice policies and/or direction are adhered to
• Manages all aspects of medication delivery, storage, and disposal, which includes individual staff monitoring, arranging annual medication training, and reporting medication errors in writing to the Program Director
• Responsible to review youth and/or adult files and documentation for accuracy, appropriateness of information and writing. Provides feedback and training to staff
• Ensures there are appropriate safety and risk management plans and staff adhere to the plans to reduce critical incidents
• Manages and debriefs critical incidents and reviews practices for changes to increase youth and/or adult safety
• Reviews all critical incidents for content and accuracy within the mandated timelines
• Provides support to staff through a trauma informed and person-centered lens
• Manages employee performance through coaching, mentoring, and applying progressive discipline as required
• Manages human resource issues including hiring, performance appraisal, investigations, discipline, and grievances. Hires and evaluates personnel and ensures appropriate orientation, training, and development.
• Conducts monthly staff meetings that include an agenda and minutes and shares organizational information with all staff
• Arranges and/or conducts individual or group training as required to enhance the skills of staff or address a skill deficit
• Models and supports self-care and is aware of the needs of their staff team
• Works in collaboration with Program Directors and other departments to ensure all practices, procedures and policies are adhered to and documented
• Works collaboratively with scheduling to ensure the best interest of the…