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Job Description & How to Apply Below
Posted Wednesday, July 29, 2026 at 10:00 AM | Expires Sunday, August 30, 2026 at 9:59 AM
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.
STATUS Exempt.
HOURS (40 hours per week) Monday to Friday, 0900 - 1700
This position requires the ability to work flexible hours based on operational needs.
This is a temporary position
WHAT WE OFFER?
Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
REPORTING AND WORKING RELATIONSHIPS
• Reports and is accountable to the Senior Manager of Programs or their designate
• Participates as a member of Connective’s management team
• Liaises with government and community agencies, volunteers, and members of the general public
KEY
ACCOUNTABILITIES Administration
Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
Arranges shift schedules, ensuring appropriate staff coverage
Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs
Makes sure effective, inclusive support programs are designed and maintained
Supports the overall program strategic direction
Liaises with other Connective’s staff, especially regarding potential referrals
Facilitates person-centered planning opportunities for staff and service users
Develops related program opportunities, available to the individuals in the community
Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
Community
Maintains effective working relationships with related community services, government/stakeholders and agencies
Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
Facilities
Ensures that the physical facilities fulfill all fire, health and safety regulations
Ensures that the resource(s) is maintained as a clean, pleasant and safe environment
On Call
Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence
Health and Safety
Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
Attends the health and safety training sessions for supervisors
Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
Supports Connective’s OSH initiatives
Ot…
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