Multi Site General Manager

Job Responsibilities Operational Leadership

• Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
• Set clear expectations for operational standards while supporting site teams with hands‑on leadership and coaching
• Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency

• Ensure full adherence to all Aramark programs, policies, and operating standards
• Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
• Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
• Identify gaps in compliance or execution and implement corrective action plans as required

• Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
• Support and lead CBRs, QBRs, audits, and renewal discussions
• Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention

• Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
• Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
• Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results

• Lead, coach, and develop a multi-site management team, building bench strength and succession plans
• Ensure consistent performance management, engagement, and accountability across all locations
• Support talent development and internal promotion through structured coaching and feedback

• Champion a safety-first culture across all sites
• Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
• Address incidents, risks, and audit findings promptly and effectively

• Act as a delegate for the District Manager when required
• Support mobilizations, renovations, and operational transitions
• Contribute to district initiatives related to growth, compliance, people development, and operational excellence

• Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred)
• Five or more years of senior management experience in food service, hospitality, or multi-site operations
• Proven experience managing multiple locations/services and leading large, diverse teams
• Strong financial acumen with experience managing P&Ls and complex operating environments
• Demonstrated ability to enforce standards while maintaining positive, productive relationships
• Advanced food safety certification or ability to obtain
• Strong computer literacy including Excel, PowerPoint, and Word
• Valid driver's license and ability to travel locally and seasonally

• Confident, disciplined operator who values standards, structure, and accountability
• Calm and effective in complex, fast-paced environments
• Detail-oriented with the ability to zoom out strategically when required
• Trusted leader who can balance client needs, team development, and financial results
• Comfortable acting as an extension of district leadership

Minimum 10 years experience

• Time to Recharge:
  Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!):
  From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more- because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark- helping you grow your retirement savings faster.
• Well-Being Support:
  Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community:
  Be part of our Employee Resource Groups (ERGs), where we celebrate…