Multi Site General Manager

The Multi-Site General Manager is a senior operational leader responsible for the overall performance, compliance, and client satisfaction of a diverse portfolio of Aramark accounts across Kamloops and area. This role provides hands‑on leadership across business dining, higher education and healthcare sites. The Multi Site GM ensures consistent execution of Aramark programs and processes, strong financial performance, and high-quality service delivery, while developing site leaders and acting as a key partner to both clients and district leadership.

• Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
• Set clear expectations for operational standards while supporting site teams with hands‑on leadership and coaching
• Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency

• Ensure full adherence to all Aramark programs, policies, and operating standards
• Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
• Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
• Identify gaps in compliance or execution and implement corrective action plans as required

• Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
• Support and lead CBRs, QBRs, audits, and renewal discussions
• Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention

• Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
• Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
• Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results

• Lead, coach, and develop a multi‑site management team, building bench strength and succession plans
• Ensure consistent performance management, engagement, and accountability across all locations
• Support talent development and internal promotion through structured coaching and feedback

• Champion a safety‑first culture across all sites
• Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
• Address incidents, risks, and audit findings promptly and effectively

• Act as a delegate for the District Manager when required
• Support mobilizations, renovations, and operational transitions
• Contribute to district initiatives related to growth, compliance, people development, and operational excellence

• Post‑secondary education in Hospitality Management, Business Administration, or a related field (preferred)
• Five or more years of senior management experience in food service, hospitality, or multi‑site operations
• Proven experience managing multiple locations/services and leading large, diverse teams
• Strong financial acumen with experience managing P&Ls and complex operating environments
• Demonstrated ability to enforce standards while maintaining positive, productive relationships
• Advanced food safety certification or ability to obtain
• Strong computer literacy including Excel, PowerPoint, and Word
• Valid driver's license and ability to travel locally and seasonally

• Confident, disciplined operator who values standards, structure, and accountability
• Calm and effective in complex, fast‑paced environments
• Detail‑oriented with the ability to zoom out strategically when required
• Trusted leader who can balance client needs, team development, and financial results
• Comfortable acting as an extension of district leadership

Bachelors preferred

Minimum 10 years experience

• Time to Recharge:
  Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and…