Outlets Server

Delta Hotels by Marriott Kamloops is looking for an enthusiastic, guest-focused Outlets Server to join our Food & Beverage team at Cordo Resto + Bar. As an Outlets Server, you will provide attentive and knowledgeable food and beverage service across our restaurant, lounge, in-room dining, Grab & Go, and seasonal pool operations. You will help create memorable guest experiences by anticipating guest needs, making thoughtful menu recommendations, accurately processing orders and payments, and working closely with the Food & Beverage team to deliver efficient and professional service.

This is a great opportunity for someone who enjoys connecting with guests, thrives in a fast-paced environment, and takes pride in creating welcoming hospitality experiences.

• Welcome guests and provide friendly, professional, and attentive food and beverage service.
• Take food and beverage orders accurately and provide menu knowledge and recommendations.
• Serve food, wine, beer, cocktails, and other beverages in accordance with established service standards.
• Anticipate guest needs, provide timely follow-up, and complete quality checks to ensure guest satisfaction.
• Accurately enter orders, process payments, room charges, and cash transactions using the POS system.
• Prepare dining areas for service and complete required opening and closing duties.
• Maintain clean, organized, and properly stocked tables, service stations, and guest areas.
• Bus and reset tables and assist with food running and other service-support responsibilities as needed.
• Support service across Cordo Resto + Bar, the lounge, in-room dining, Grab & Go, banquets, and the seasonal pool area based on business needs.
• Maintain knowledge of menu offerings, daily features, hotel services, amenities, and local attractions.
• Work collaboratively with culinary, Food & Beverage, and hotel teams to ensure seamless guest service.
• Follow food safety, responsible alcohol service, health and safety, and hotel policies and procedures.
• Perform other related duties as assigned to support Food & Beverage operations.

• Previous restaurant, serving, hospitality, or Food & Beverage experience is required.
• Serving It Right certification is required.
• FOODSAFE certification is required.
• Strong knowledge of food and beverage service, including wine, beer, and cocktails.
• Excellent guest service, communication, and interpersonal skills.
• Ability to confidently describe menu items and provide thoughtful recommendations.
• Strong sales skills with the ability to identify opportunities to enhance the guest experience.
• Previous POS and cash-handling experience.
  
  Ability to manage a table section while supporting food running, bussing, and other service needs.
• Positive, professional, and collaborative approach.
• Strong sense of urgency and ability to remain organized in a fast-paced environment.
• Strong work ethic, sense of urgency, and ability to perform effectively in a fast-paced environment.
• Comfortable using computers, POS systems, and technology.
• Must be legally entitled to work in Canada
• Flexible availability, including days, evenings, weekends, and holidays.

This position operates in a fast-paced Food & Beverage environment with varying service demands and frequent guest interaction. Outlets Servers may work indoors or outdoors and may be scheduled across different Food & Beverage areas based on operational requirements. The role requires flexibility to work mornings, afternoons, evenings, weekends, and holidays while consistently maintaining professional and attentive guest service.

• Ability to stand and move throughout the shift.
• Frequent bending, reaching, kneeling, lifting, carrying, pushing, and pulling.
• Ability to safely carry…