Outlets Server

Delta Hotels by Marriott Kamloops is looking for an enthusiastic, guest-focused Outlets Server to join our Food & Beverage team at Cordo Resto + Bar. As an Outlets Server, you will provide attentive and knowledgeable food and beverage service across our restaurant, lounge, in-room dining, Grab & Go, and seasonal pool operations. You will help create memorable guest experiences by anticipating guest needs, making thoughtful menu recommendations, accurately processing orders and payments, and working closely with the Food & Beverage team to deliver efficient and professional service.

This is a great opportunity for someone who enjoys connecting with guests, thrives in a fast-paced environment, and takes pride in creating welcoming hospitality experiences.

What You’ll Do

Welcome guests and provide friendly, professional, and attentive food and beverage service.

Take food and beverage orders accurately and provide menu knowledge and recommendations.

Serve food, wine, beer, cocktails, and other beverages in accordance with established service standards.

Anticipate guest needs, provide timely follow-up, and complete quality checks to ensure guest satisfaction.

Accurately enter orders, process payments, room charges, and cash transactions using the POS system.

Prepare dining areas for service and complete required opening and closing duties.

Maintain clean, organized, and properly stocked tables, service stations, and guest areas.

Bus and reset tables and assist with food running and other service-support responsibilities as needed.

Support service across Cordo Resto + Bar, the lounge, in-room dining, Grab & Go, banquets, and the seasonal pool area based on business needs.

Maintain knowledge of menu offerings, daily features, hotel services, amenities, and local attractions.

Work collaboratively with culinary, Food & Beverage, and hotel teams to ensure seamless guest service.

Follow food safety, responsible alcohol service, health and safety, and hotel policies and procedures.

Perform other related duties as assigned to support Food & Beverage operations.

What We’re Looking For

Previous restaurant, serving, hospitality, or Food & Beverage experience is required.

Serving It Right certification is required.

FOODSAFE certification is required.

Strong knowledge of food and beverage service, including wine, beer, and cocktails.

Excellent guest service, communication, and interpersonal skills.

Ability to confidently describe menu items and provide thoughtful recommendations.

Strong sales skills with the ability to identify opportunities to enhance the guest experience.

Previous POS and cash-handling experience.

Ability to manage a table section while supporting food running, bussing, and other service needs.

Positive, professional, and collaborative approach.

Strong sense of urgency and ability to remain organized in a fast-paced environment.

Strong work ethic, sense of urgency, and ability to perform effectively in a fast-paced environment.

Comfortable using computers, POS systems, and technology.

Must be legally entitled to work in Canada

Flexible availability, including days, evenings, weekends, and holidays.

Working Conditions
This position operates in a fast-paced Food & Beverage environment with varying service demands and frequent guest interaction. Outlets Servers may work indoors or outdoors and may be scheduled across different Food & Beverage areas based on operational requirements. The role requires flexibility to work mornings, afternoons, evenings, weekends, and holidays while consistently maintaining professional and attentive guest service.

Physical Requirements

Ability to stand and move throughout the shift.

Frequent bending, reaching, kneeling, lifting, carrying, pushing, and pulling.

Ability to safely carry…