Restaurant Operation Manager; Multi-Unit

Friendly Fast Foods Inc. is seeking a Multi-Unit Restaurant Operation Manager in Vernon, British Columbia, to start immediately.

Location:

Vernon, BC (2739 30th Street, Vernon, BC V1T 5C6) with travel to 100 Mile House, Williams Lake, Vanderhoof, Burns Lake, Smithers, Terrace and Kitimat.

Base Salary: $54,000 to $76,128 annually, depending on experience.

• Company Cell Phone
• Company Vehicle
• Company Laptop
• Extensive Group Medical/Dental (single/family) including Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D
• Disability Benefits
• Optional Group RRSP

Education:

Secondary School Certificate or equivalent.

Experience:

5 years in the food industry; management experience and coaching skills are key.

The Restaurant Operation Manager is responsible for all aspects of restaurant operations, ensuring quality, adherence to A&W standards, regulatory compliance, team development, and business profitability.

• Balance key goals – high quality, speed of service, and cost control.
• Maintain A&W standards and conduct performance reporting.
• Ensure equipment and facilities are in good condition and plan maintenance.
• Apply climate goals daily.

• Train, develop, and address poor performance.
• Ensure a safe and motivating work environment.
• Document critical incidents and report them appropriately.
• Ensure monthly Health and Safety meetings are completed and corrective actions taken.
• Enforce HR policies.
• Manage inventory control and cash & food cost management principles.
• Maintain profitability by managing costs.

• Maintain cleanliness standards and safe food handling practices.
• Deliver high level of service through efficient preparation, stocking, and staffing.
• Handle accidents or complaints with service recovery.
• Ensure team appearance meets standards.

• Strong interpersonal skills and proven leadership.
• Demonstrated skill in running a profitable restaurant with high operating standards.
• Expertise in all restaurant positions.
• Complete knowledge of operating systems and standards.
• High interest in developing others.
• Ability to complete accounting and administrative aspects.
• Valid Driver’s license.
• Willingness to travel up to 20 days per month in all weather conditions.

• Acceptable English language oral and written communication skills.
• Competency in Windows 11 and MS365 for Business.
• Ability to give presentations.
• Ability to build and maintain positive relationships with colleagues and suppliers.

• Standing and walking for extended periods.
• Some heavy lifting.

Posted:
August 8, 2025

Mid-Senior level

Full-time

Information Technology

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