Resident Manager

Position Summary

The Resident Manager is responsible for the day-to-day operation, safety, and oversight of a Clean and Sober Housing Program serving individuals recovering from substance use and co-occurring mental health disorders. The Resident Manager fosters a safe, respectful, recovery-oriented living environment that promotes accountability, personal responsibility, and healthy independent living. The Resident Manager ensures residents comply with house rules, program expectations, and applicable policies while supporting their recovery through encouragement, structure, and collaboration with treatment providers and community partners.

This position serves as the primary on-site representative of the program and plays a vital role in maintaining a therapeutic and recovery-focused culture. The RRC Manager will ensure compliance with all CARF standards, Federal and State regulations including the confidentiality of clients and client records.

• Provide daily oversight of all assigned clean and sober housing units.
• Maintain a safe, supportive, and recovery-focused living environment.
• Ensure compliance with all house rules and program expectations.
• Conduct resident orientations and review house policies upon admission.
• Promote positive peer interactions and conflict resolution.
• Monitor resident participation in required recovery activities.
• Conduct regular room inspections to ensure cleanliness and safety.
• Ensure proper care and maintenance of program property.
• Coordinate resident move-ins, transfers, and discharges.

• Build professional, respectful relationships with residents.
• Encourage personal responsibility and healthy decision-making.
• Provide guidance regarding independent living skills.
• Assist residents with problem-solving while maintaining appropriate professional boundaries.
• Encourage participation in treatment, recovery meetings, employment, education, and other recovery-supportive activities.
• Observe behavioral changes and report concerns promptly.

• Maintain accurate documentation of resident activities, incidents, and program compliance.
• Complete daily shift logs and required documentation.
• Document rule violations, behavioral concerns, and corrective actions.
• Immediately report emergencies or significant incidents to the Director of Adult Services.
• Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, and agency policies.
• Participate in audits, inspections, and quality improvement activities.

• Act as the primary representative of the facility, maintaining positive relationships with neighbors and external stakeholders.
• Promote community awareness and understanding of the program’s mission and impact.
• Address residents and community concerns with professionalism and transparency.

• Conduct scheduled and random facility safety checks.
• Ensure residents comply with curfews and visitor policies.
• Monitor resident accountability through sign-in/sign-out procedures.
• Respond appropriately to emergencies, medical concerns, behavioral crises, and safety issues.
• Coordinate emergency response when necessary.
• Maintain emergency supplies and safety equipment.
• Ensure fire safety procedures and evacuation plans remain current.

• Maintain a zero-tolerance environment for alcohol and illicit drug use.
• Assist with random drug and alcohol screening as required.
• Monitor for signs of relapse or substance use.
• Report suspected violations immediately according to agency policy.
• Participate in intervention procedures when appropriate.

• Monitor inventory of household supplies.
• Coordinate maintenance requests and repairs.
• Report safety hazards promptly.
• Ensure common areas remain clean and organized.

• A four-year degree in a social or behavioral science program from an accredited college or university.
• At least two years of work experience in a related field.
• A minimum of two years in a supervisory position.
• Substitution Clause:
  In lieu of academic education, six years of work experience in a related field may be substituted, provided two of those years are in a supervisory…