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Health Plan Navigator - Member Support & Outcomes

Job in Kaneohe, Honolulu County, Hawaii, 96477, USA
Listing for: Hawaii Medical Service Association
Full Time position
Listed on 2026-09-30
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 60500 USD Yearly USD 42000.00 60500.00 YEAR
Job Description & How to Apply Below

HMSA in Hawaii is seeking a Health Plan Navigator to guide members through HMSA plan benefits and programs. The Navigator will assist customers primarily by phone and will also support in-person, virtual, and online servicing tools to improve member experience and outcomes.

You will inform members about costs, help them use plan benefits, manage inquiries, and coordinate with other departments to resolve issues while meeting performance standards.

As a Health Plan Navigator
- Member Support & Outcomes, you will play an important part at Hawaii Medical Service Association in HI, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Health Plan Navigator
- Member Support & Outcomes role in the description above.

We appreciate your interest in this position.

Join Hawaii Medical Service Association and contribute to our ongoing work.

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