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Senior Helpdesk & ITSM Delivery Lead (Secret Clearance
Job in
Kaneohe, Honolulu County, Hawaii, 96477, USA
Listed on 2026-08-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Booz Allen is seeking a Senior Helpdesk Engineer to lead ITSM delivery and administer complex help desk environments for DoD/DoW clients. You will document workflows, configure incident management processes, and mentor engineers across hybrid environments.
Ideal candidates have AD experience, Service Now/Jira expertise, and a Secret clearance, with a HS diploma or GED and a related degree or certifications.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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