Airport Operations Duty Manager; Delegated - Oahu

Position: Airport Services Manager

Salary: $6,728 to $8,187 (SR-26, Step D to I)

Shiftwork: Applicants must be available to work rotating shifts, including evenings, weekends, and holidays.

The primary purpose of this position is to serve as the Airport Services Manager for the immediate operations during an assigned shift by coordinating activities of more than 20 in‑house and contract services at Daniel K. Inouye International Airport, Dillingham Airfield, Kalaeloa Airport, and other State airports on the island of Oahu. The Airport Services Manager is responsible for ensuring the provision of safe and continuous 24/7 airport services and activities in compliance with federal, state, and county laws and regulations.

While on duty, the manager is the point of contact for immediate operational crisis response, directing and controlling operational security, maintenance, custodial, ramp control, intra‑terminal transportation, ground transportation, airport medical, general aviation, air cargo, airline, airport tenants, users, and airport retail services functions. The position makes time‑sensitive decisions and takes immediate action in highly critical operational, life and safety, and customer service issues while effectively communicating with emergency response teams and upper management.

Time permitting, the manager develops and executes complex operational plans with government agencies, tenants, users, contractors, media, and emergency response units, and initiates, investigates, and recommends operational improvements related to operations, maintenance, customer service, and labor relations.

• Basic
  
  Education:
  
  Graduation from an accredited four‑year college or university with a bachelor’s degree.
• Specialized
  
  Experience:
  
  Four and one‑half (4‑1/2) years of professional experience that included responsibility for the operation and/or maintenance of an air transportation facility or program servicing regularly scheduled commercial or military aircraft and facilities for aircraft maintenance, air freight accommodation, passenger accommodation, commercial tenants, etc. The work must have involved overseeing and coordinating various airport, aviation, and/or air transportation activities required for the provision of services, dealing with the public, and demonstrating knowledge of federal, state, and county aviation laws, regulations, and security and safety practices.
• Supervisory Aptitude: Demonstration of aptitude or potential for supervisory duties through successful completion of assignments involving supervisory responsibilities, such as serving as a group or team leader, completing supervision training courses, or receiving favorable appraisals indicating supervisory potential.
• Driver's License: Valid driver’s license at the time of appointment.
• SIDA Clearance: Pre‑employment fingerprint‑based criminal history record check with no disqualifying convictions within ten years.
• Legal Authorization to Work: Citizens, nationals, or permanent resident aliens of the United States, or individuals eligible under federal law for unrestricted employment in the United States.

The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre‑employment testing, or otherwise participating in the selection process, please contact the DOT Personnel Office.