Certified Medical Assistant: Patient Care & Clinic

Overview

Riverside Healthcare is seeking a skilled and dedicated Certified Clinical Medical Assistant (CCMA) to join our team in Kankakee, Illinois. As a CCMA, you will play a crucial role in patient care by supporting healthcare providers during examinations and treatments, administering vaccines, and conducting various medical procedures. This position also involves performing essential administrative tasks such as scheduling, managing electronic health records, and handling patient inquiries and demonstrates flexibility with assignments within professional scope/duties/licensure.

The successful candidate will be adaptable, proficient in clinical procedures, and committed to providing exceptional patient care in a dynamic healthcare environment.

• Escort patients to examination rooms and prepare them for consultations with healthcare providers.
• Assist in patient examinations, procedures, and treatments, ensuring comfort and safety.
• Obtain and accurately record vital signs, medical history, and chief complaints.
• Perform basic medical procedures such as phlebotomy, EKG, wound care, and administering specific injections under supervision.
• Administer vaccines as requested by the provider.
• Perform pulmonary function tests, electrocardiograms, pulse oximetry, and nebulizer treatments as instructed.

• Prepare and sterilize medical instruments and equipment for procedures.
• Assist in minor surgical procedures and examinations, maintaining a sterile environment.
• Conduct laboratory tests such as urinalysis, blood glucose, and rapid strep tests.
• Manage inventory and ensure adequate stock of medical supplies and medications.

• Schedule patient appointments, tests, and procedures, and coordinate referrals as needed.
• Maintain accurate and up-to-date electronic health records (EHR), ensuring compliance with confidentiality regulations.
• Handle patient inquiries, telephone calls, and messages promptly and courteously.
• Verify insurance coverage, collect co-payments, and process billing and coding accurately.

• Adhere to established clinical protocols, infection control measures, and safety standards.
• Participate in quality improvement initiatives and assist in maintaining accreditation standards.
• Stay updated with industry regulations, guidelines, and best practices through continuing education.

• Assist with the training and orientation of new staff members.
• Participate in departmental meetings and special projects as assigned.
• Support the healthcare team in additional tasks as needed to ensure smooth clinic operations.

• At least 2 years of experience in a social services role, preferably in a healthcare setting.
• Experience with patient advocacy, resource coordination, and crisis intervention is highly desirable.

• Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA) certification required.
• High School Diploma or equivalent required.
• Bachelors degree in Social Work, Psychology, Sociology, or a related field is preferred.
• Current Basic Life Support (BLS) certification; CPR certification may be required.

• Completion of an accredited Medical Assistant program.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:

• Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift differential, on-call.
• Op…