Therapy Access Manager - Great Lakes (Indianapolis, Detroit, Louisville, Des Moines

Therapy Access Manager

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. United Therapeutics seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases.

Today, we have six FDA-approved therapies that treat pulmonary arterial hypertension (PAH), pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant.

The Therapy Access Manager (TAM) is a customer-facing role that will be responsible for managing defined accounts within a specific region or territory, to support access for providers and patients. The role will provide education to healthcare providers and office staff on access services and reimbursement solutions specific to United Therapeutics' products. The TAM will demonstrate a compliant and consultative approach providing education to offices related to insurance authorization and/or reimbursement of products for appropriate patients.

Manage defined accounts within a specific region or territory, to support access for providers and patients including providing education to healthcare providers and office staff on access services and reimbursement solutions specific to United Therapeutics' products. Execute a region or territory strategic plan through partnership with internal and external stakeholders, which may include call center / HUB services, market access, and/or other matrix field partners.

Serve as the payer expert for a defined geography and communicate payer changes to key stakeholders in a timely manner. Ensure understanding of the reimbursement process, specialty pharmacies, field reimbursement services, and UT's patient support program. Advise on patient level reimbursement issues in compliance with policies and well-defined Rules of Engagement. Abide in a compliant manner and work closely within a defined set of Rules of Engagement Manage daily activities that support appropriate patient access to United Therapeutics' products in the provider offices and work as a liaison to other patient assistance and access support services offered by United Therapeutics Compliantly serve and support customers as an extension of patient support as appropriate, and provide in-person customer visits Participate in cross-matrix meetings as appropriate.

Participate in regularly scheduled team meetings and calls. Input call activity into customer relationship management tool (CRM). Provide office education and awareness during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution Educate physician office staff on the use of patient support services using UT approved educational materials, including web-based provider portals and other tools/resources as available Territory to Include:
Michigan, Indiana, Illinois, Iowa and Kentucky.

Minimum Requirements Bachelor's Degree with 8+ years of relevant experience or Master's Degree with 6+ years of relevant experience or PhD/PharmD with 2+ years of relevant experience 1+ years of experience in Market Access and/or Field Reimbursement supporting specialty products

Experience with specialty/biologic products and/or complex reimbursement process Experience educating HCPs on client specific patient service programs (i.e. copay, nurse education, patient assistance, etc.) Ability to manage ambiguity & problem solve Solution oriented mindset, strong business acumen, & strong analytic capabilities Ability…