UNIT Secretary​/Cna- RMC 3RD ICU MAIN (PT Days

Overview

The Unit Secretary/CNA plays a dual role, providing both administrative and clinical support within an acute care setting. This position is critical in ensuring the smooth operation of the unit by efficiently managing communication, patient records, and administrative tasks, while also delivering high-quality patient care to all patient populations on the unit. The individual in this role is expected to be organized, compassionate, and capable of multitasking in a fast-paced environment.

Demonstrates flexibility with assignments within professional scope/duties/licensure

Administrative Duties (Unit Secretary):

• Administrative support:
  Manage the day-to-day administrative tasks of the unit. Timely coordinate patient admissions, transfers, and discharges. Maintain accurate and up-to-date patient records. Answer and direct incoming calls, take messages, and manage paging systems for the unit.
• Communication:
  Serve as a liaison between patients, families, healthcare providers, and other hospital departments, ensuring effective communication within the unit. Maintain up-to-date patient information in the electronic medical records (EMR) system, ensuring confidentiality and compliance with HIPAA regulations.
• Scheduling:
  Assist in the coordination of patient flow on the unit, ensuring that patient needs are met promptly.
• Clerical and Organizational Tasks:
  Maintain an organized and efficient work environment by managing supplies, ensuring that forms and materials are readily available, and keeping the unit's physical and digital spaces well-organized.
• Unit communication Tasks:
  Update unit communication tools, such as whiteboards and patient status boards, to reflect current patient information and staff assignments.

Clinical Duties (CNA):

• Patient Care:
  Assist patients with activities of daily living (ADLs) such as bathing, dressing, grooming, feeding, intake/output, and toileting. Answer call lights promptly, and relay patient concerns to the nursing team.
• Vital Signs:
  Monitor and record vital signs, including temperature, blood pressure, pulse, and respiration rates, oxygen saturation, weights, and blood sugars as needed and report any abnormalities to the nursing staff.
• Mobility Assistance:
  Assist patients with mobility, including turning, positioning, and transferring from bed to wheelchair or stretcher, using proper body mechanics and safety techniques.
• Specimen Collection:
  Collect specimens such as urine and stool for laboratory testing as directed by nursing staff.
• Patient Safety:
  Observe and report any changes in patients conditions to the nursing staff. Ensure the safety and comfort of patients by following established protocols. Utilize restraints and assistive devices appropriately. Assist with emergency codes as needed.
• Documentation:
  Document patient care activities and observations in the electronic health record (EHR) system in a timely and accurate manner.
• Infection Control:
  Adhere to infection control procedures, including hand hygiene, proper use of personal protective equipment (PPE), and environmental cleaning.
• Equipment Handling:
  Assist with the setup, operation, management, and cleaning of medical equipment as directed by the nursing staff.
• Patient
  
  Experience:
  
  Engage with patients and their families in a manner that promotes comfort, trust, and understanding. Address patient concerns with empathy and professionalism, striving to create a positive and supportive environment that fosters a sense of security and well-being.
• Employee
  
  Experience:
  
  Contribute to a positive and collaborative work environment. Offer constructive feedback and assistance to peers, and engage in open communication to promote a culture of mutual respect and teamwork.
• Team member will maintain annual education requirements for hospital-based certifications (e.g. DNV CARF and or others).

• Assist with additional clerical tasks such as filing, faxing, and photocopying as needed.
• Help in maintaining inventory levels for medical supplies and equipment within the unit.
• Maintain and stock patient care supplies and equipment in designated areas.
• Occasionally assist in transporting patients to other…