OMS QA - Lead

Job Title

Key Responsibilities:

• Design, develop, and execute test plans and test cases for OMS functionality.

• Validate end-to-end order flow processes (Order Creation, Sourcing, Fulfillment, Returns, Cancellations, etc.).

• Perform integration testing with upstream and downstream systems (e.g., eCommerce, ERP, WMS, POS).

• Analyze test results, identify defects, and work with development teams to resolve issues.

• Validate data across OMS and backend systems.

• Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).

• Maintain traceability of test cases to business requirements.

• Create and maintain test documentation, test scripts, and test data.

Must-Have

Skills:

• Hands-on experience testing an Order Management System (OMS).

• Strong understanding of order lifecycle processes (capture, split, allocation, sourcing, shipping, cancellation, returns).

• Solid knowledge of SQL for backend data validation.

• Experience in functional, integration, and regression testing.

• Familiarity with defect management tools (e.g., JIRA, Azure Dev Ops).

• Must have:
· Experience with API testing tools (e.g., Postman, SOAP UI).

• Must have:
· Exposure to retail/eCommerce business processes.

Nice-to-Have

Skills:

• Experience with Manhattan OMS, IBM Sterling OMS, Mule or similar platforms.

• Exposure to retail/eCommerce business processes.

• Experience with API testing tools (e.g.