Housekeeping Supervisor

Overview

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily operations of the housekeeping staff to ensure that all areas of the hospital are maintained to the highest standards of cleanliness, safety, and infection control. This role supervises the work activities of the Housekeeping personnel to effectively and efficiently maintain an acceptable level of cleanliness and improve aesthetic environment for Riverside Health Care.

This role involves supervising staff, managing schedules and timesheets, ensuring compliance with hospital policies, and addressing any issues that arise. The Housekeeping Supervisor also plays a key role in training and developing team members and supporting the overall effectiveness of the housekeeping department.

• Supervise and coordinate the daily activities of housekeeping staff, including assigning tasks, monitoring performance, and ensuring adherence to cleanliness and safety protocols.
• Conduct regular inspections of patient rooms, public areas, and administrative offices to ensure compliance with hospital cleanliness standards and infection control practices.
• Provide leadership and guidance to housekeeping staff, offering training, support, and feedback to enhance performance and ensure high standards of service.
• Develop and maintain staff schedules, ensuring adequate coverage for all shifts and addressing any staffing issues or adjustments as needed.
• Monitor and manage inventory levels of cleaning supplies and equipment, ordering and restocking as necessary to maintain operational efficiency.
• Address and resolve any issues or complaints from staff, patients, or visitors related to housekeeping services in a professional and timely manner.
• Assist in the development and implementation of departmental policies, procedures, and safety protocols, ensuring compliance with hospital regulations and industry best practices.
• Oversee the proper handling and disposal of biohazardous waste, sharps, and other regulated materials in accordance with hospital guidelines.
• Conduct performance evaluations for housekeeping staff, providing constructive feedback and identifying areas for improvement and development.
• Coordinate with other hospital departments to address specific cleaning needs and ensure a clean, safe, and welcoming environment throughout the facility.
• Participate in departmental meetings, contributing to discussions on operational improvements, staff development, and overall departmental performance.
• Stay current with industry trends, new cleaning technologies, and safety regulations, and incorporate relevant information into departmental practices and training programs.
• Responsible for policy and procedure compliance.
• Demonstrates flexibility with assignments within professional scope/duties/licensure.

• Physical ability to perform tasks that involve standing, walking, bending, and lifting up to 50 pounds.
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.
• Ability to handle sensitive information with discretion and maintain confidentiality.

• Minimum of 3-5 years of experience in housekeeping or environmental services, with at least 1-2 years in a supervisory or leadership role, preferably in a healthcare setting.
• Strong knowledge of cleaning techniques, infection control procedures, and the use of housekeeping equipment.
• Proven leadership and team management skills, with the ability to motivate and guide staff effectively.
• Excellent organizational and communication skills, with the ability to handle multiple tasks and priorities.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and safety.

• High school diploma or equivalent

• Additional education or certification in environmental services, hospitality, or a related field is preferred.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:

• Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible…