Training Manager

Position Purpose

The Operations Training and Development Manager is responsible for owning the GMP training system and learning governance across manufacturing operations, ensuring role‑based training compliance, effectiveness, and inspection readiness. The role partners with operations and cross‑functional support teams to define, implement, and sustain a systemic training management approach that supports regulatory requirements and operational excellence. This position drives training standardization and the adoption of digital learning solutions to enhance consistency, efficiency, and accessibility.

The Operations Training and Development Manager builds manufacturing capability and supports knowledge retention by strengthening training frameworks, enabling effective onboarding and qualification, and ensuring the workforce is prepared to safely and compliantly execute operations. The role develops and leads the team to improve training content, compliance, and adapting to changes. This is an on‑site position 5 days/week.

• Role that this position reports to:
  Senior Director, Operational Services
• Role/s that report to this position:
  Training Specialist, Training Administrator

• Own the GMP training system and learning governance across manufacturing operations.
• Ensure training processes comply with regulatory requirements and internal quality system standards.
• Establish and maintain training policies, procedures, and governance frameworks.

• Ensure role‑based training curricula are defined, current, and aligned with job requirements.
• Monitor and ensure training completion, effectiveness, and compliance, including initial, recurrent, and change‑driven training.
• Drive continuous improvement of training effectiveness through assessment, feedback, and performance data.

• Partner with Operations, Quality, Engineering, and support functions to define and own a systemic training management approach.
• Ensure training requirements are accurately reflected for procedures, processes, systems, and equipment.
• Integrate training with onboarding, qualification, and readiness processes.

• Drive training standardization across manufacturing areas to ensure consistency and clarity.
• Lead adoption and optimization of digital learning solutions, including e‑learning, learning management systems (LMS), and blended learning approaches.
• Ensure training materials are current, effective, and accessible.

• Ensure training records, curricula, and governance processes are always inspection‑ready.
• Support internal audits, regulatory inspections, and customer audits by providing training evidence and explanations.
• Address training‑related observations, CAPAs, and commitments in a timely and compliant manner.

• Define and track training metrics and KPIs to assess compliance, effectiveness, and maturity.
• Analyze training trends and identify risks or gaps.
• Drive continuous improvement initiatives to strengthen the overall training program.

• Serve as a key interface between manufacturing leadership, Quality, and support functions on training matters.
• Communicate training expectations, changes, and priorities clearly and effectively.
• Provide guidance and coaching to trainers, supervisors, and subject matter experts.

• Build and sustain organizational capability through coaching, development, and performance management.
• Establish succession plans and develop future leaders within Operational Services.
• Partner with HR to support CSL Behring’s global talent and leadership frameworks.

• Bachelor’s degree (Engineering, Science, or Education)

• 5+ years of experience in GxP-regulated manufacturing (pharma, biotech, or medical device)
• Knowledge of Learning Management Systems (LMS) and GMP…