Automation Supplier Execution

Execute against the local framework for OT partners, including strategic platform providers, strategic suppliers, and shared service delivery models; define and monitor roles, responsibilities, and interfaces to avoid overlap; ensure partner governance practices are consistently monitored; drive adherence with GxP, safety, and regulatory expectations.

Monitor the global OT service catalog, SLAs/KPIs, and RACI; coordinate with global and site stakeholders to right‑size services; monitor performance data and drive improvements in reliability, responsiveness, and quality.

Own and maintain local adoption of master service agreements, quality plans, service agreements, and maintenance agreements; execute project contracting templates; partner with E&M, Legal, Procurement, and functional contract owners to ensure clear scope, deliverables, compliance, and pricing; review and refresh contract terms regularly.

Oversee partner project delivery quality for OT‑related operational and capital projects, ensuring adherence to global standards and governance; establish expectations for governance, documentation, testing, and handover; capture partner lessons learned.

Ensure agreements support the full lifecycle of OT platforms and align partner responsibilities with platform roadmaps; coordinate with OT Architecture, I&T, and platform owners to confirm lifecycle activities are contractually defined and scheduled; track execution and drive corrective actions.

Monitor KPIs, scorecards, and review cadences; lead performance and business reviews; act as escalation point for performance or contractual disputes; foster long‑term collaborative relationships that promote innovation, efficiency, and reliability.