Beverage Technician

Responsibilities

• Helps team accomplish daily production, quality and safety requirements.
• Follows safety guidelines and job requirements utilized in day-to-day operations.
• Must be able to receive and complete work orders via e-mail.
• Attends and participates in scheduled training and safety classes.
• Contributes to team effort by accomplishing related results as required.
• Must promote a positive and safe work environment for the entire team.
• Must be able to follow state, federal and company guidelines.
• Ability to use a multimeter and other basic diagnostic tool to diagnose issues on hot beverage equipment in conjunction with service manuals to find the most-cost effective repair.
• Completes all assigned work and associated paperwork.
• Ability to follow in-house ticketing and work tracking procedures.
• Ability to communicate professionally with customers at all levels and strong desire to provide excellent customer service.
• Provide equipment training as needed to ensure quality beverage delivery to your customers.
• Effectively maintain your service vehicle and inventory to company standards.

• High school diploma or GED.
• 2-5 years’ experience with hot beverage dispensing equipment is preferred but not required.
• Must possess basic computer/smartphone skills and own a smartphone.
• Possess valid drivers’ license and be insurable as a driver.
• Ability to travel to stores and occasionally out of town.
• Ability to work alone.

Demonstrates expertise in diagnosing and repairing hot beverage dispensing equipment while adhering to safety guidelines and providing excellent customer service. Capable of maintaining service vehicles and inventory to company standards, ensuring efficient operations and quality beverage delivery.

• Hot Beverage Equipment Repair
• Customer Service Excellence
• Safety Compliance
• Work Order Management
• Basic Computer Skills

• Hot Beverage Equipment
• Multimeter Usage
• Diagnostic Tools
• Work Order Completion
• Inventory Management

• Team Collaboration
• Professional Communication
• Positive Attitude

• High School Diploma
• GED
• Valid Driver's License

• Safety Guidelines
• Quality Standards
• Production Requirements
• Service Vehicle Maintenance

• Service Manuals
• Ticketing Systems