Resident Relocation Assistant; Westgreen s

Kannapolis, NC, USA

Posted Monday, February 9, 2026 at 5:00 AM

Winn Companies is looking for a Relocation Relocation Assistant to join our team at Westgreen Apartments
, a 100-unit residential affordable housing community located in Kannapolis, NC.

In this customer service based role, you will be working with residents on a one-on-one basis to educate and coordinate resident relocation during a renovation for Westgreen Apartments. You will ensure a smooth relocation process for residents, assist in conducting community surveys, support residents with completing housing applications, and ensure compliance with the regulator.

Please note that this a temporary, full-time, mostly Administrative position, and it will be needed for about 6 months while the property is being renovated. Due to the temporary nature, this position is not eligible for benefits. The hours will be 8:00am - 4:30pm, Monday-Friday with the occasional need to be available on weekends.

• Review schedule of units to be renovated.
• Work with contractor to confirm construction schedule on a weekly basis.
• Meet with residents individually to communicate schedules and interview to assess household needs for relocation.
• Communicate with residents as needed to provide weekly updates on the timeline and process.
• Keep the property manager updated with any residents' issues/concerns
• Process all special requests of the households by working with the Property Manager and construction team.
• Coordinate vendors, including movers, and assist with utility connections and transitions.
• Assist with new rental location requirements, leases, and backgrounds to confirm qualifications prior to move.
• Assist with conducting community surveys and analyze results to improve processes.
• Present relocation updates at community-wide meetings.

• High school diploma or GED equivalent
• 3-5 years of related work experience in a property management administrative role.
• Advanced skills with the entire Microsoft Office Suite, especially Excel.
• Ability to communicate clearly and effectively in writing with internal and external customers.
• Ability to adapt successfully to changing situations and environments.
• Ability to plan, organize and prioritize work, work to deadlines using sound judgement.
• Ability to provide a high level of customer service in a professional and respectful manner.

• Associate's or bachelor's degree in social work, business, public policy, or related field.
• Experience with Tax Credit programs and the ability to complete the full certification process.

A job you can be proud of
:
Winn Companies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you
:
Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from
:
We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares
:
We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

Winn Companies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you r passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.