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Customer Service Representative/Dispatcher (Full-Time
Job in
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listed on 2026-08-15
Listing for:
One Hour Heating & Air Conditioning
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
One Hour Heating & Air Conditioning - - Responsibilities:
Answer incoming telephone calls and provide a courteous, professional customer service experience;
Enter client data into required systems accurately and efficiently;
Coordinate customer and technician availability for service calls;
Notify clients in advance if the technician will not arrive within the scheduled time window;
Perform administrative tasks including invoice review, parts ordering, and customer financing requests
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