Distribution Process Analyst

JOB TITLE
:
Distribution Process Analyst

REQUISITION
: DIS
010D

DEPARTMENT
:
Operations Standards - F&M Service Center, Topeka General Office or Wichita Operations Center

LOCATION
:

Kansas City, MO

Topeka, KS

Wichita, KS

PAY RANGE (Min-Mid)

Distribution Process Analyst I: $54,400 - $68,000

Distribution Process Analyst II: $66,600 - $83,200

Sr Distribution Process Analyst: $84,500 - $112,600

Lead Distribution Process Analyst: $99,500 - $132,600

Scheduled Work Hours
:
Monday
- Friday 8:00 a.m.

- 5:00 p.m. Job may require additional hours as required.

Summary of Primary Duties and Responsibilities
:

The Business Process Analyst partners with stakeholders across the Operations organization to understand current business processes, identify improvement opportunities, facilitate collaboration, and support the successful implementation of process and technology initiatives with an emphasis on Distribution processes. This position documents and analyzes current-state operations, develops practical recommendations to improve organizational effectiveness, and supports sustainable business process management practices. The position also maintains process documentation, repositories, and documentation standards to improve consistency, transparency, efficiency, and operational performance.

• Document, analyze, and maintain business processes, workflows, inputs, outputs, business rules, decision points, controls, and supporting materials across the Operations organization.
• Develop clear current-state and future-state process maps, workflow diagrams, procedures, and related artifacts that accurately represent how work is performed.
• Facilitate stakeholder interviews, workshops, process reviews, and working sessions to understand business needs, respectfully challenge assumptions, and build alignment.
• Analyze process performance, operational data, and stakeholder feedback to identify trends, root causes, inefficiencies, bottlenecks, risks, process variation, and improvement opportunities.
• Lead or support business process improvement initiatives by coordinating cross-functional stakeholders, evaluating alternatives, and developing actionable recommendations for business leaders and process owners.
• Present findings and recommendations in a clear, objective manner and help stakeholders evaluate operational impacts, risks, benefits, and implementation considerations.
• Establish and maintain process repositories, documentation standards, and process management practices that support organizational knowledge retention and continuous improvement.
• Support process governance by coordinating process ownership, periodic reviews, updates, lifecycle management, and retirement of obsolete documentation.
• Serve as a subject matter expert for assigned business processes and partner with change management, training, implementation, and business teams to support communication, adoption, and long‑term sustainability of approved improvements.
• Develop and monitor meaningful process measures and key performance indicators to evaluate effectiveness, measure results, and support data‑driven decision‑making.

• A bachelor's degree in business administration, Management, Engineering, Operations Management, Business Analytics, Organizational Development, or a related field is preferred.
• Incumbents in this role will have progressive years of job‑specific or related experience as outlined below. Related experience may include business process analysis, process improvement, business analysis, business or utility operations, operational leadership, operational excellence, project coordination or management, change implementation support, procedure or standards development, technology…