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Customer Experience Strategy Lead

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: Global Payments
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading payments solutions company seeks a Customer Experience Manager to manage and develop its Customer Experience strategy. You will work with executive leaders to drive initiatives aimed at increasing customer loyalty and satisfaction, which will ultimately enhance revenue growth. The ideal candidate will possess a Bachelor's degree and around six years of relevant experience. Responsibilities include supporting customer experience programs, developing communication strategies, and ensuring customer insights are effectively leveraged.
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